Multi-facility architecture
Pediatric, Dental, Laboratory, and Diagnostic each run a dedicated module with shared analytics keys for group comparison.
Ommer captures real patient and family feedback after care — so your pediatric hospital, dental clinic, laboratory, and diagnostic center improve with the same advanced standard.
Each site has its own QR-ready form, tailored questions, and secure response store — under one Ommer platform.
Post-payment feedback for parents and guardians — clinical communication, child comfort, reception, and loyalty (NPS).
Feedback on pain management, treatment explanation, cost clarity, hygiene, and front-desk experience.
Feedback on registration, prep instructions, sample collection comfort, wait times, and result process clarity.
Feedback on preparation, privacy, technician care, comfort during procedures, and communication.
Not a generic survey link — a multi-facility feedback system designed for post-payment reception flow and management follow-up.
Pediatric, Dental, Laboratory, and Diagnostic each run a dedicated module with shared analytics keys for group comparison.
Khmer + English on every form. Parents and patients switch language instantly — same question IDs for clean reporting.
Compare overall score, reception, wait, staff, cleanliness, and NPS across sites — plus specialty questions per facility type.
No patient login. Open the form after payment, hand the device, submit, thank-you, next family. Managers log in separately.
Experience feedback only — not medical records. Optional callback with consent. Submissions stored off the public web path.
Review responses, spot low NPS, export CSV, and follow up with families who asked to be contacted.
Patient finishes visit and pays at reception.
Staff open the facility form on iPad (or patient scans QR).
Core + specialty questions in Khmer or English.
Managers review scores, comments, and callbacks.
Start with any facility QR today. Expand across your network without rebuilding the system.